3.1. Upon acceptance of these Terms and the Privacy Policy, and completion of the installation process, a Panelist reward account will be provided for each Panelist Household to credit reward points for participation in the Panel for as long as you and all members of your household remain members of the Panel.
3.2. Points can be redeemed for rewards options including merchandise, travel, experiences, learning and charitable donations.
3.3. Rewards points and reward options are described in more detail on the rewards portal and are subject to change from time to time at Kantar Media's sole discretion without prior notice.
3.4. Reward points can be redeemed for reward options online using the rewards portal, details of which will be shared post-installation. Panelist reward account balances can also be checked online via the rewards portal.
3.5. Rewards are credited monthly for your continued participation in the Panel as set out in section 2. Bonus reward points are credited for reaching qualifying lengths of participation in the Panel. Reward points can also be awarded for completion of various other separate research tasks (such as questionnaire completion) offered to you and your household from time to time.
3.6. Reward points are issued at a rate of 10 reward points = $1, are not transferable and cannot be used for any purpose other than for redeeming reward options on this Panel.
3.7. Redemption orders will be sent to the Panelist primary address only (the ones registered with Kantar Media at that time) at Kantar Media's discretion. Upon termination of Panel membership, no further reward points will be credited after the termination date ("Panorama Membership Closure Date").
3.8. Upon termination of Panel membership, no further reward points will be credited after the termination date ("Panorama Membership Closure Date").
3.9. Upon termination of Panel membership, the Panelist reward account will be suspended immediately until such time as the TV Meters and Focal Meter ("the Meters") have been returned to Kantar Media. Kantar Media will provide return instructions and pre-pay the postal costs.
3.10. Upon receipt of the Meters the Panelist reward account will be re-activated so you can redeem any residual reward points until the Panelist reward account is terminated 90 days following the Panorama Membership Closure Date.
3.11. Kantar Media reserves the right to temporarily freeze Panelist reward accounts to cover extended periods where the Panelist cannot participate in the Panel, e.g. for extended holidays, sickness, moving residences, etc.
3.12. You and your household members agree to the redemption orders terms, the returns policy and other terms published on https://panoramapanel.elevate-awards.com. If you cease to agree to such terms you shall notify Kantar Media immediately.
3.13. Panelists may be eligible for a range of member benefits when certain qualifying lengths of Panel membership are reached. Full details are available on https://panoramapanel.elevate-awards.com or in the Panelist welcome pack and are subject to change from time to time at Kantar Media's sole discretion without prior notice.
3.14. In the event that you withdraw from the Panel, you agree to promptly return all Meters provided to you by Kantar Media. Upon your withdrawal, Kantar Media shall furnish you with detailed return instructions and a prepaid shipping label for the return of the Meters. You are required to return the Meters within 7 calendar days of receiving the shipping instructions and label. Failure to return the Meters within the specified time frame may result in Kantar Media seeking recovery of the replacement costs, attorneys fees and costs of collection for any unreturned Meters.